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VITA MINE LAB Shipping Policy
Thank you for choosing VITA MINE LAB! We strive to get your supplements delivered quickly and safely. Please read our shipping policy so you know what to expect.
1. Order Processing Time
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Orders are typically processed within 1–2 business days (Monday-Friday, excluding holidays).
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Orders placed on weekends or holidays will be processed the next business day.
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Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery (US) |
|---|---|
| Standard | 3–7 business days |
| Expedited | 1–3 business days |
| International | 7–21 business days (depending on destination) |
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Exact delivery times may vary depending on carrier delays, holidays, or remote locations.
3. Shipping Costs
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Shipping fees are calculated at checkout based on your location and chosen shipping method.
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Free Standard Shipping is available for orders over $35 within the US.
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International shipping costs vary; customers are responsible for any customs duties, taxes, or import fees.
4. Tracking Your Order
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Once your order ships, you will receive a tracking number via email.
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You can track your package directly on the carrier’s website.
5. Shipping Restrictions
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Certain dietary supplements may have shipping restrictions to some countries or US states.
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Customers are responsible for ensuring that orders comply with local regulations.
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We do not ship to PO boxes for expedited shipping.
6. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us immediately at support@vitaminelab.com
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We will work with the carrier to replace your order or issue a refund.
7. Contact Us
If you have any questions about shipping, delivery times, or restrictions, please email us at support@vitaminelab.com or call 646-801-1144